Shipping & Returns​

Shipping & Returns

Thank you for shopping at Urban Health And Wellness.
If you’re not happy with your purchase, we’re more than happy to help you.

Returns

You have 10 days to return an item from the date that you purchase it.
To be eligible for a return here at Urban Health And Wellness, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.
We require the original receipt or proof of purchase to be eligible for a return.

Refunds

Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.
If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.

Shipping

You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping it to you will be deducted from it.

All Sale Items Are Non Refundable.